$ticket->status === 'open', 'bg-green-100 text-green-700' => $ticket->status === 'answered', 'bg-amber-100 text-amber-700' => $ticket->status === 'client_reply', 'bg-gray-100 text-gray-600' => $ticket->status === 'closed', ])>{{ $ticket->status }}

القسم: {{ $ticket->department }} — الأولوية: {{ $ticket->priority }}

@foreach($replies as $reply)

$reply->is_staff, 'bg-white ml-auto' => !$reply->is_staff, ])>

{{ $reply->is_staff ? 'الدعم الفني' : 'إنت' }} · {{ $reply->created_at->diffForHumans() }}

@endforeach

@error('message')

@enderror

{{ $ticket->subject }}